To keep pace with its growing popularity, the Japanese Tea Garden Tea House needed a modern way to serve guests efficiently while maintaining its historic charm.
Challenge
Despite its popularity, the Tea House struggled with long lines, sometimes over two hours, caused by an outdated cash register system. Tak had no access to sales or inventory data and spent up to 45 minutes daily reconciling bills. Staff efficiency and tips also suffered under the old setup.
Solution
By implementing CAKE POS, Tak modernized operations while preserving the Tea House’s heritage. The user-friendly system:
-
Streamlined ordering
-
Introduced customer-facing screens with tip prompts
-
Provided real-time access to sales, staff, and inventory data
